Frequently Asked Questions

How fast can I see results after go-live?

Most clients notice faster lead responses and better show rates within the first 2–4 weeks. Review velocity and revenue follow as sequences run and data compounds.

Does the AI receptionist replace my staff?

No. It handles first-response, FAQs, booking, and follow-ups so your team can focus on high-value conversations. Human handoff and override are always available.

What platforms do you integrate with?

GoHighLevel plus common tools like Google Business Profile, Google/Apple Calendars, Stripe, Airtable/Supabase, and Zapier/Make/n8n. We’ll map to your stack during onboarding.

What does onboarding look like?

Week 1: discovery and assets. Week 2: build flows, scripts, routing, and tracking. Week 3: go-live, monitor, and optimize messaging and timing.

How do you measure success?

We track speed-to-lead, booking rate, show rate, review velocity, and pipeline value. You’ll have a simple dashboard to view conversations, calls, and appointments.

Will this work with my existing website?

Yes. We can embed chat widgets, forms, and booking on most sites including Squarespace, Wix, and WordPress. We can also deploy a high-converting landing page.

Is my data secure?

We use reputable providers and least-privilege access. Credentials are stored securely, and we restrict data flows to what’s necessary. Compliance needs are scoped per client.

What does your pricing include?

Done-for-you setup, scripts, integrations, and reporting. Ongoing tuning and support are included in the monthly plan. Any third-party software fees are itemized.

What if I already use a CRM or another vendor?

Great. We integrate where it makes sense, migrate what’s needed, and protect your current workflows while we improve speed-to-lead and show rates.

Can I start with one service first?

Yes. Many start with AI receptionist or reviews, then expand into reminders, funnels, and deeper CRM automation once the first wins land.

Which industries do you serve?

Local SMBs including med-spas, salons, dental, home services, auto, real estate, legal, wellness, and more.

How long does setup take?

Typical timeline is about 2–3 weeks from kickoff to go-live, depending on the number of services and integrations.

Do you support multiple locations?

Yes. We configure location-aware routing, separate calendars, reporting by location, and shared brand assets.

Can you handle after-hours coverage?

Yes. The AI receptionist answers 24/7 for calls, SMS, and chat, books appointments, and can escalate urgent issues to your team.

What languages are supported?

English by default. Additional languages are available depending on the channels and providers you select.

How accurate is the AI?

It uses approved scripts, FAQs, and rules. We monitor early conversations and refine prompts, with human handoff enabled for edge cases.

Where does the AI get its answers?

From your FAQs, service details, policies, pricing ranges, and schedules collected during onboarding. Nothing goes live without your approval.

Is this HIPAA compliant?

We can scope HIPAA-friendly workflows and vendors for healthcare use cases. Requirements vary by implementation; we tailor accordingly.

How do you handle SMS compliance (TCPA)?

We include opt-in language, honor opt-outs automatically, and respect quiet hours. We’ll align copy with your legal guidance.

Can you migrate my phone system or numbers?

We can port numbers to supported providers, set up call flows/IVR, maintain caller ID, and add call tracking for attribution.

Do you train my team?

Yes. You’ll receive short Loom videos, quick-reference guides, and optional live walk-throughs for your staff.

When should I expect ROI?

Leading indicators (speed-to-lead, bookings, reviews) often improve in the first month. Clearer ROI typically appears within 1–3 months depending on volume.